Learn how your personal data is collected, used, and protected on 3ktop — all explained in plain English. We believe transparency is the best policy.
Last Updated: January 1, 20266 Core Principles Behind Our Privacy Policy
3ktop (https://3ktop.bet) is an online Sports Betting and gaming platform serving users in Bangladesh. Our Privacy Policy is the document where we clearly explain — what data we collect, why we collect it, where it is stored, and for how long.
By creating an account or using 3ktop's services, you agree to this Privacy Policy. We recommend that every user read it carefully.
If 3ktop's Privacy Policy changes, we will notify you via your registered email or a platform notification. Continued use of the service after any changes will be considered acceptance of the updated policy.
3ktop never sells your data to third parties. We believe your privacy is a fundamental right — not a commodity.
3ktop only collects the data necessary to deliver our services properly. The table below provides a full list of the information we collect:
| Data Type | Example | Purpose |
|---|---|---|
| Identity Information | Full name, date of birth | Mandatory |
| Contact Information | Mobile number, email | Mandatory |
| Financial Information | BKash/Nagad number, transaction history | Mandatory |
| Identity Document Information | NID or passport number (KYC) | Where Applicable |
| Device Information | IP address, browser, operating system | Automatic |
| Usage Data | Login times, betting activity, game history | Automatic |
| Cookie Information | Session cookies, preference storage | Optional |
3ktop collects your information through several methods. Here's what you should know about each one:
3ktop will never ask for your password, OTP, or full payment details over phone, SMS, or email. If you receive any such communication, treat it as fraudulent.
3ktop uses your information for the following purposes, each aimed at delivering a better experience for you:
If you no longer wish to receive promotional emails or SMS from 3ktop, click the "Unsubscribe" link at the bottom of any email or contact our support team.
3ktop never sells or transfers your personal data to third parties for commercial purposes. However, data may be shared in a limited number of situations:
Your data is never shared for any reason beyond those listed above. 3ktop has privacy agreements in place with every third party.
3ktop uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.
You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may cause some features to not work properly.
3ktop follows industry-standard technologies and processes to protect your data. Our security framework is multi-layered:
In the event of a security breach or data compromise, 3ktop will notify affected users within 72 hours and advise them on the necessary steps to take.
As a 3ktop user, you have important rights over your personal data. To exercise any of these rights, email us at support@3ktop.bet.
For any data-related requests, 3ktop typically responds within 7 business days. Complex requests may take up to 30 days.
3ktop does not retain your data indefinitely. Retention periods are determined by the type of information:
| Data Type | Retention Period |
|---|---|
| Account Information (Active) | For the lifetime of your account |
| Transaction History | 5 years after account closure |
| KYC Documents | 5 years after account closure |
| Support Contact | 2 years after last contact |
| Server Logs | 90 days |
| Marketing Opt-Out Records | Permanently |
Certain data may need to be retained for an extended period due to legal obligations. In such cases, we will notify you separately.
For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:
3ktop's support team is available 24/7, every day of the week, to help with any privacy-related concerns. Send us an email and we'll get back to you promptly.